Privacy Policy

Last updated: May 3, 2026

Dr. Pi’s Learning Lab respects your privacy. This Privacy Policy explains what personal information may be collected, how it is used, and how it is protected.

Information collected

Dr. Pi’s Learning Lab may collect personal information such as:

• student and parent/guardian names

• email addresses and phone numbers

• booking and session details

• information submitted through forms, emails, scheduling tools, or file uploads

• academic information shared for tutoring purposes

• payment and billing information processed through third-party payment providers

How information is used

Personal information is used only for purposes related to providing tutoring and educational services, including:

• scheduling sessions

• communicating with students and parents/guardians

• preparing for tutoring sessions

• receiving and organizing student materials

• providing online tutoring sessions

• processing payments and receipts

• maintaining business and accounting records

• improving services

Third-party services

Dr. Pi’s Learning Lab uses trusted third-party services to operate the business and provide tutoring services. These may include scheduling tools such as Calendly, video conferencing tools such as Zoom, payment processors such as Stripe, and Google services such as Google Forms, Google Drive, Google Calendar, and Gmail.

Personal information may be processed by these services only as needed for purposes such as booking sessions, sending communications, hosting online tutoring sessions, collecting uploaded materials, processing payments, and maintaining business records. These service providers have their own privacy and security practices.

Payment information

Payments may be processed through third-party providers such as Stripe. Dr. Pi’s Learning Lab does not store full credit card numbers. Payment information is handled by the payment provider according to its own privacy and security practices.

File uploads and academic materials

Students or parents/guardians may choose to share homework, assignments, course materials, or other academic documents. These materials may be submitted by email, Google Forms, Google Drive upload links, or other approved methods. They are used only to support tutoring services and are not shared except as needed to provide the service or as required by law.

Sharing of information

Personal information is not sold. Personal information may be shared only when necessary to operate the business, provide tutoring services, process payments, manage bookings, communicate with students or parents/guardians, store submitted materials, maintain records, or comply with legal requirements.

This may include the use of third-party service providers such as scheduling platforms, payment processors, video conferencing services, email services, cloud storage providers, website services, and accounting or recordkeeping tools.

Retention of information

Personal information is kept only as long as reasonably necessary for tutoring, communication, business records, legal, accounting, or tax purposes. When no longer needed, information will be deleted or securely disposed of where practical.

Security

Reasonable safeguards are used to protect personal information, including password-protected accounts and trusted third-party services. However, no online system can be guaranteed to be completely secure.

Access and correction

You may request access to your personal information or ask for corrections by contacting Dr. Pi’s Learning Lab.

Contact

For privacy questions or requests, please use the contact form:

Contact form: https://drpilearninglab.ca/contact

You may also email:

Email: help@drpilearninglab.ca

Website: https://drpilearninglab.ca